Noticeboard

NEW OPENING HOURS:

Dear Patients

Due to essential administrative requirements the practice has had to adjust our current opening hours. The new hours as follows will take effect from Monday 31st October 2016.

Open: 8.30am - 1pm

Closed: 1pm - 2pm

Open: 2pm - 5.30pm.

The practice will be contactable by phone from 8am - 6pm.

Please note: During the times of 8am - 9am, 1pm - 2pm & 5.30pm - 6pm, the practice will take EMERGENCY CALLS only. (If you ring during these times & your condition is not an emergency, we will politely ask you to contact us back during the times stipulated)

PRESCRIPTION LINE OPENING HOURS

The prescription line will be open during the following hours:

9am - 12pm

2pm - 3.00pm

At present only 18% of patients on repeat medication are signed up online. We would like to encourage patients to sign up to online prescription ordering.  Ordering online is quick and convenient not only to you as a patient but also to our staff processing the prescription.  If you have access to a computer, please consider this. It will free up the dedicated prescription line, leaving it easier for those with no access to a computer to get through. Please see information on how you can do this under 'Prescriptions' heading on our home page.

UP-COMING HOLIDAY CLOSURES:

Please note the practice will be closed on the following dates:

 

29th May 2017

12th & 13th July 2017

28th August 2017

25th & 26th December 2017

______________________________

IMPORTANT NOTICE:

MISSED APPOINTMENTS!!

Please make sure that you attend all booked appointments with the GP.  Missed appointments cause unnecessary delays for other patients who need to see a doctor.  It will only take 2 minutes of your time to cancel your appointment if you don't need it.  This can be done on the telephone or via this website.  Cancelling unwanted appointments will help us provide a better service for all our patients!

UP-COMING TRAINING DAY CLOSURES (SALT)

2016

The practice will be closed at 12pm on the following dates:

(TO BE UPDATED)

Doctors
Nursing Staff
Practice Team
Healthcare Team

Practice Management

Mrs Michelle McCaul (f)

Practice Manager

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

 

Mrs Pauline McGeown (f)

Assistant Practice Manager

Reception

Mrs Lynsey Cummings (f)

Office Supervisor - Oversees the day to day running of the reception area.

Mrs Jo-Lene Parke (f)

Medical Receptionist

The reception/administration staff assists in the efficient day to day running of the Practice and support the services we provide. Our receptionists are here to help you make appointments, deal with any queries and organise your repeat prescriptions. They may need to ask you further details about yourself or your illness. This is to ensure we can assist you as speedily as possible.  They are not being deliberately intrusive, and are bound by the same rules of confidentiality as the doctors and nurses. Strict confidentiality is maintained by all staff on any matter relating to the health of our patients at all times. Reception staff are here to help you, but the job is very demanding and they are often very busy so we would ask you to please be patient.

Mrs Cathy Gildernew (f)

Medical Receptionist

Miss Natasha Leckey (f)

Medical Receptionist

Mrs Helen McLoughlin (f)

Medical Receptionist 

Mrs Kim Gajda (f)

Medical Receptionist 

Mrs Naylla Brodison (f)

Medical Receptionist

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